Terms and conditions

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TERMS & CONDITIONS

LAST UPDATED: May 7, 2024

Please read these terms and conditions carefully before using Our Service.

INTERPRETATION AND DEFINITIONS

Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Country refers to: Tennessee, United States

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Dang Entertainment Group, LLC, Franklin, TN 37064.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Service refers to the Website.

Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the Terms and Conditions Generator.

Third-Party Social Media Service means any services or content (including data, information, products or services) provided by a third party that may be displayed, included or made available by the Service.

Website refers to Dang Entertainment Group site, accessible from https://www.yodlmusic.com.

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

ACKNOWLEDGMENT

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service are conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.

Your access to and use of the Service are also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read our Privacy Policy carefully before using Our Service.

LINKS TO OTHER WEBSITES

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

TERMINATION

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

LIMITATION OF LIABILITY

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You have not purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” AND “AS AVAILABLE” DISCLAIMER

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards, or be error-free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content or emails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case, the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law
The laws of the United States of America and the laws of the State of Tennessee, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service.

DISPUTES RESOLUTION

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. If dispute cannot be resolved with the Company, then all disputes shall be subject to binding arbitration in the jurisdiction of in the United States of America and the State of Tennessee.

For European Union (EU) Users
If You are a European Union consumer, You shall be subject to these Terms and Conditions and the privacy laws of the United States of America.

UNITED STATES LEGAL COMPLIANCE

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

SEVERABILITY AND WAIVER

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

TRANSLATION INTERPRETATION

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

CHANGES TO THESE TERMS AND CONDITIONS

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

CONTACT US

If you have any questions about these Terms and Conditions, You can contact us by email at musicadmin@yodlmusic.com.

PRIVACY POLICY

Dang Entertainment Group, LLC, together with its affiliates, agents, and licensees (collectively “we,” “us,” or “our”), offers you access to its interactive online websites, applications, and services. This Privacy Policy explains what information may be collected when you access this website (“Website”), how we and others use this information, under what circumstances we may disclose the information to third parties, and the instances in which we may allow third parties to collect information directly.  Depending on your activities when using or accessing our Website or Applications (collectively, “Services”), you may from time-to-time be required to agree to additional terms and conditions. This Privacy Policy applies regardless of whether you use our Services via a computer, mobile device, or other platform (collectively, your “Devices”).  

Please note that this policy does not apply to information that we collect about you offline including when you telephone, provide us information at events, etc. 

1.  Information We May Collect About You

We collect, use, store or transfer various different kinds of information from you, about you or about your Devices when you use our Services, including:

• Contact information such as your name, mailing or      delivery address, email address, telephone number, or similar contact      information.
• Unique identifiers including online identifier, IP      address, mobile device identifiers, username, Social Security number,      driver’s license number, passport number or similar identifier.
• Financial information such as your billing address,      credit card information, and other payment-related information.
• Commercial information including details of our      products and services that you have purchased, obtained, or considered.
• Internet or other similar network activity including      your browsing history, search history, information about your interactions      with our website, applications, or advertisements.
• Technical information such as your internet protocol      (IP) address, your login data, browser type and version, time zone      setting, location, browser plug-in types and versions, operating system      and platform, and other technology on the devices you use to access the      Services.
• Profile information such as your username and password,      purchases or orders made by you, your interests, preferences, feedback,      product reviews, survey responses, and other similar information.
• Usage information including information about how you      use our website, products, and services.
• Marketing and communications information such as your      preferences in receiving marketing from us and your communication      preferences.

Some of the information we collect about you may be personal information that can be used to identify you including – your name, email address, mailing address or delivery address. In some jurisdictions, certain unique identifiers like IP addresses and other usage or technical information may be considered personal information.  However, in no instance does personal information include data where your identity has been removed so that we can no longer identify you (anonymous data), which we may use for any purpose.  
2.  How We Collect Your Information

We collect information from you in different ways and from different places, including:

• You provide it to us directly. You may give us      information about you by filling in forms or by communicating with us by      text, e-mail, or otherwise. This includes information you provide when you      create an account, purchase, and use our products and services, complete a      survey, provide feedback, report a problem, or otherwise contact us about      our Services, or provide information to be published or displayed on      public areas of our Services or transmitted to others.
• We automatically collect using technology from our      websites and emails. As you interact with our Services, we may      automatically collect technical data about your Devices, browsing actions      and patterns as specified above. We collect this information by using      cookies, server logs, web beacons, and other similar technologies (see      Cookies and Automatic Data Collection Technologies).
• From other places. We may receive information about you      from other companies and individuals including, for example, business      partners, subcontractors, advertising networks, social network platforms,      analytics providers, and service providers. We may also receive      information about you from other users if, for example, another user      purchases our services on your behalf or provides us your email address.

3.  Cookies and Automatic Data Collection Technologies

We may use automatic data collection technologies when you visit our Website, view our advertisements, or use our Services. For example, we may use cookies to distinguish you from other users of the Services to help us deliver a better and more personalized service when you use our Services. It also allows us to improve our Services by enabling us to:

• Estimate our audience size and usage patterns.
• Store your preferences so we may customize our Services      according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Services.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services. For more information, see Internet-Based Advertising.

The technologies we use for this automatic data collection may include, among others:

• Cookies (or browser cookies). A cookie is a small file      placed on the hard drive of your computer. For information about managing      browser settings to refuse cookies, see Your Rights and Choices.
• Flash Cookies. Certain features of our Services may use      Flash cookies (local stored objects) instead of browser cookies to collect      and store information about your preferences and navigation to, from, and      on the Services. For information about managing Flash cookies see Your      Rights and Choices.
• Web Beacons. Our Services pages and e-mails may contain      small transparent embedded images or objects known as web beacons (also      referred to as clear gifs, pixel tags, and single-pixel gifs) that permit      us, for example, to count website page visitors or email readers, or to      compile other similar statistics such as recording Services content      popularity or verifying system and server integrity.

4.  How We Use Your Information

We use your information to provide you with products, offer you services, communicate with you, deliver advertising and marketing, or to conduct other business operations, such as using information to improve and personalize your experiences. Examples of how we may use the information we collect include:

• Send you products or to provide you with services that      you have ordered, including to process payments and provide you      updates about the status of your order.
• Manage our relationship with you which may include      notifying you about changes to our Services, terms or privacy policy, or      products or services, providing you notices about your account, asking you      to provide feedback or take a survey, or addressing any concerns you may      have about our products or services.
• Deliver relevant content, advertisements, and messaging      to you and to measure or understand the effectiveness of such content,      advertisements, and messaging.
• To respond to your requests from us or to fulfill any      other purpose for which you provide it.
• Use data analytics to improve our Services, products or      services, marketing, customer relationships, and experiences.
• Carry out our obligations and enforce our rights.
• In any other way we may describe when you provide the      information. 

5.  Disclosure of Your Information

We may share information that does not identify you without restriction. We may disclose personal information as follows:

• To our contractors, service providers, and other third      parties we use to support our business and who are obligated to keep      personal information confidential and use it only for the purpose for      which we disclose it to them.
• With your consent.
• For any other purposes that we disclose when you      provide the information.
• To fulfill the purpose for which you provide it.
• To an actual or prospective buyer or other successor in      the event of merger, divestiture, restructuring, reorganization,      dissolution or other sale or transfer of some or all of our assets, where      one of the transferred assets is the personal information we hold.

We may also disclose personal information to others:

• To comply with any court order, law, or legal process,      including responding to any government or regulatory request.
      •  To enforce or apply our Site      Terms of Use     or other agreements including for billing and collections purposes.
      •  To protect the rights, property, or safety of our business,      our employees, our customers, or others. This includes exchanging      information with other companies and organizations for the purposes of      cybersecurity, fraud protection and credit risk reduction.
      •  To investigate suspected violations of any law, rule or      regulation, or the terms or policies for our Services.

6.  Children’s Online Privacy

We do not direct our websites or services to minors, and we do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information through the Services. If we learn we have collected or received personal information from a child under 13 without appropriate consent, we will delete it. If you believe we might have any information from or about a child under 13 please contact us at musicadmin@yodlmusic.

7.  Interest-Based Advertising

Our Services may integrate technology of third-party advertising networks (“Ad Networks”) that allows for the recognition of your Devices and the collection of information about the browsing, searching and other activities of you or anyone else using your Devices. This information is then used to send you advertisements for products and services that are more likely to be of interest to you. For more information on how this type of advertising works, go to www.aboutads.info.

To enable interest-based advertising across your Devices and software, we may also share data, such as technical identifiers derived from your registration information on our Services or our CRM system, with these Ad Networks. This allows them to link your Equipment, browser, etc. and to better identify you across different environments.  

If you do not wish to participate in interest-based advertising via Ad Networks, you may opt-out by visiting and following the instructions set forth at either: (1) the Digital Advertising Alliance’s website (www.aboutads.info); or (2) the Network Advertising Initiative’s website (www.networkadvertising.org/choices). A couple of important notes about these opt-out tools: (i) it includes all the advertising networks that we may work with, but also many that we do not work with; and (ii) it may rely on cookies to ensure that a given advertising network does not collect information about you (“Opt-out Cookies”) – an explanation of how Opt-out Cookies work can be found on www.aboutads.info. Therefore, if you use different Devices, change web browser, or delete these Opt-out Cookies, you will need to perform the opt-out task again.

Finally, please note that certain browsers may offer you the option of providing notice to websites that you do not wish for your online activities to be tracked for interest-based advertising purposes (“DNT Notice”). Some browsers are, by default, set to provide a DNT Notice, whether or not that reflects your preference. Unfortunately, given how preference-based advertising works, DNT Notices may not be effective in communicating your preferences.  For this and a variety of other reasons, with respect to our Services, we do not take any action based on browser based DNT Notices.  Rather, if you do not wish to participate in interest-based advertising activities, you should follow the simple opt-out process identified above.    

8.  Social Networks, Third-Party Links, Forums

Our Services may integrate social network plugins, include links to third-party websites or services, or provide you the opportunity to post content.  Please keep the following in mind:

• Social Networks. Our websites may make available the      option for you to use “plugins” that are operated by social media      companies. If you choose to use one of these plugins, then it may collect      information about you and send it back to the social media company that      owns it. This may happen even if you do not click on the plugin, if you      are logged into the social media website that owns the plugin when you      access our Services. Information collected by a plugin is subject to the      privacy policy and terms of the social media company that owns it. If you      do not want the applicable social media company to collect information      about you when you use our Services, sign out of the social media network      before visiting. By interacting with a plugin when you use our Services      (for example, clicking the Facebook “Like” button), you are knowingly      transferring information to that social media company. Further, if you are      logged into a social media website when you visit our websites, then you      are directing us to share your data with the social media company that      owns the plugin.
• Third-party links. Our Services may link to or contain      links to third-party websites that we do not control or maintain, such as      in connection with purchasing products we may recommend or reference via      our Services and/or advertisements you may see while using our Services.      We are not responsible for the privacy practices employed by any      third-party website. We encourage you to read the privacy statements of      all third-party websites before submitting any personally identifiable      information through these websites.
• Forums. We may offer chat rooms, blogs, message boards,      or similar public forums where you and other users of our Services can      share information and communicate – e.g., places where you can post your      resume and/or profile. The protections described in this Privacy Policy do      not apply when you post information (including personal information) to      these forums.  And we may use personal information to identify you      with a post on any such forum.  Any information you share with or on      these forums is public information and may be seen or collected by anyone,      including third parties that do not adhere to our Privacy Policy. We are      not responsible for events arising from the distribution of any      information you choose to publicly post or share through our Services.

9.  Your Rights and Choices

Your rights may vary depending on where you are located. We have created mechanisms to provide you with the following control over your information: 

• Marketing. If you do not want us to use your email      address or other contact information to promote or recommend our own      products and services, or third parties’ products or services, you can      opt-out by checking the relevant box located on the form where we collect      your contact information or, if presented with the option to opt-in, do      not opt-in. If you have an account with our Services, you may be able to      log in and check or uncheck relevant boxes. If you do not have an account,      you can adjust your preferences by contacting us as set forth below in the      Contact section. You may also      opt-out of further marketing communications by replying to any promotional      email we have sent you or following the opt-out links on that message.      This opt-out generally will not apply to information provided to us as a      result of a product purchase, product service experience or other      transactions.
• Accessing, updating, and deleting your information. If      you have an account with us, you may have the ability to access your      information and make updates to or delete your data. If not, you can      contact us as set forth in the Contact section below to      request access to, correction of, or deletion of personal information that      you have provided to us. We may not accommodate a request to change      information if we believe the change would violate any law or legal      requirement or negatively affect the information’s accuracy.
• Location Information. When you use our Services, we may      automatically collect certain Device (mobile device) specific information.      This includes the general or specific location of your Equipment through      GPS, Bluetooth, or WiFi signals.  Before we collect or send      location-specific information, it is our practice to ask for your      consent.  In some instances, your operating system may not allow you      to install an Application without giving us consent. In all instances, you      may withdraw your consent by disabling location features for your      Equipment.
• Cookies and automatic data collection technologies. You      can set your browser to refuse all or some browser cookies, or to alert      you when websites set or access cookies. Flash cookies are not managed by      the same browser settings used for browser cookies. To learn how you can      manage your Flash cookie settings, visit the Flash player settings page on      Adobe’s      website.      However, if you disable or refuse cookies, please note that some parts of      the Services may become inaccessible or not function properly.
• Interest Based Advertising. Please see Internet-Based      Advertising above for information on how to opt-out of interest-based      advertising.

10.  Your California Privacy Rights

If you are a California resident, you may have additional personal rights and choices with regard to your personal information. Please send any requests you may have in this regard in writing to the address provided in Section 13 below. 

11.    Financial Incentives Notice

• From time to time, we may offer coupons or other price      reductions for our products and services in exchange for your enrolling in      email updates, newsletter delivery, contests, or similar services we      provide to communicate with you. To provide these services, we utilize the      identifiers you have provided to us and may use the details from your      commercial relationship with us (from your commercial information).      Specific portions of our website may provide financial incentives. To      receive these financial incentives (or opt in), you will be asked to      provide personal information through an online form, contest submission,      or via social media.
• To opt out of the financial incentives, please follow      the applicable steps identified in “Your Rights and Choices” section of      this Privacy Policy. If you opt out, we will not reduce the value of any      financial incentives you previously received from us.
• We do not assign a monetary value to the data that we      collect and strive to only use that information to further our business in      accordance with our Privacy Policy; to the extent that we are required to      assign a monetary value to your personal information it is equal to the      value of the discount or financial incentive that we have provided to you,      if any.

12.  Data Security

The security of your information is very important to us. We use physical, electronic, and administrative safeguards designed to protect your information from loss, misuse and unauthorized access, use, alteration, or disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. 

13.  Changes to our Privacy Policy

We will post any changes we may make to our Privacy Policy on this page. If any change materially alters how we use or treat your personal information we will notify you by email to the primary email address specified in your account and/or through a notice posted on our Website or Application. The date the privacy policy was last revised is identified at the top of the page. Please check back frequently to see any updates or changes to our Privacy Policy.

14.  Contact Us

If you have any comments or questions about our privacy policy, or to exercise the specified rights above, you may contact at:

Email:  musicadmin@yodlmusic.com

We will respond to your request and, if applicable and appropriate, make the requested change in our active databases as soon as reasonably practicable.  Please note that we may not be able to fulfill certain requests while allowing you access to certain benefits and features of our Services.  

15.  Sole Statement

This Privacy Policy as posted in this Website is the sole statement of our privacy practices with respect to this Website. No summary, modification, restatement or other version of this Privacy Policy, or other privacy statement or policy, in any form, is valid unless we post a new or revised policy to this Website.

This policy was last updated , May 7, 2024

YODL MUSIC - FAN REFUND POLICY

Last Update February 13, 2025

Please read our refund policy carefully: All payments made through YODL Music for song requests and gratuity payments related to live performances are final and non-refundable.

At YODL Music, we proudly support artist’s live performances through fan paid song requests and gratuity payments.

By submitting payment, you agree that the song request and/or gratuity payment will be processed and delivered to the selected artist, and the artist will make their best effort to perform the song request (as applicable).

QUESTIONS

If you have any questions concerning our refund policy, please contact us at:

musicadmin@yodlmusic.com

At YODL Music, we strive to provide a smooth and efficient experience for music venue teams and artist musicians. Please read our refund policy carefully:

Final Sales: All payments made through YODL Music for booking fees related to live performances are final and non-refundable.

Exceptions: Refunds will only be considered if a payment has been made in error, such as overpayment or duplicate payments. In such cases, please contact our support team within 5 days of the payment being processed.

How to Request a Refund: If you believe a payment has been made in error, please reach out to our customer support team at musicadmin@yodlmusic.com providing payment details and a description of the issue.

QUESTIONS

If you have any questions concerning our refund policy, please contact us at:

musicadmin@yodlmusic.com